Shipping Policy

Shipping Coverage

We currently ship luxury gifting products across India. International shipping is not available at this time.

Shipping Methods and Timeline

Standard Delivery:

  • Cities: 5-7 business days
  • Remote Areas: 7-10 business days

Note: Delivery timelines are estimates and may vary due to:

  • Public holidays and weekends
  • Weather conditions
  • Natural calamities
  • Courier partner delays
  • Government restrictions

Shipping Charges

Shipping charges are calculated based on:

  • Product weight and dimensions
  • Delivery location
  • Order value

Shipping costs will be displayed at checkout before payment confirmation.

Order Processing

Processing Time: 1-2 business days

  • Orders are processed Monday to Saturday (excluding public holidays)
  • Orders placed after 2 PM will be processed the next business day
  • During festive seasons, processing may take longer

Tracking Your Order

Once your order is shipped, you will receive:

  • Shipping confirmation email with tracking details
  • Tracking ID to monitor your package
  • Courier partner information

Track your order status at any time through:

Delivery Process

Our Delivery Partners: We work with reputed courier services to ensure safe and timely delivery of your luxury products.

Delivery Attempt:

  • Courier partner will attempt delivery at the provided address
  • In case of failed delivery, they will make 2-3 attempts
  • Customer will be notified via SMS/Call

Delivery Confirmation:

  • Signature may be required upon delivery
  • Please verify product condition before accepting
  • Report any damage immediately to info@celebriqbysejalparikh.com

Undelivered Packages

If a package is returned to us due to:

  • Incorrect address provided
  • Customer unavailability after multiple attempts
  • Refusal to accept delivery

Re-shipping:

  • Additional shipping charges will apply for re-dispatch
  • Contact us within 7 days to arrange re-shipment
  • Refunds will not be provided for refused deliveries

Shipping Restrictions

We do not ship to:

  • PO Box addresses
  • Military addresses (APO/FPO)
  • Areas not serviceable by our courier partners

Damaged or Lost Shipments

Damaged Products:

  • Inspect products upon delivery
  • Report damage within 48 hours with photographs
  • We will arrange return pickup and refund/replacement

Lost Shipments:

  • If courier confirms loss, we will provide full refund or replacement
  • Processing time: 10-15 business days after confirmation

Packaging

All luxury gifting products are:

  • Carefully packaged in premium materials
  • Protected with bubble wrap and cushioning
  • Sealed to prevent tampering
  • Packed in weather-resistant outer boxes

Cash on Delivery (COD)

Cash on Delivery is NOT available. We only accept online payments through Razorpay.

Contact Us

For shipping-related queries: