Privacy Policy

Effective Date: 1st November, 2025

At Celebriq by Sejal Parikh, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect

1.1 Personal Information When you place an order or register on our website, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Billing and Shipping Address
  • Payment Information (processed securely through Razorpay)

1.2 Automatically Collected Information

  • IP Address
  • Browser Type and Version
  • Device Information
  • Pages Visited and Time Spent
  • Cookies and Similar Technologies

1.3 Order Information

  • Products Purchased
  • Order History
  • Transaction Details

2. How We Use Your Information

We use your information for the following purposes:

2.1 Order Processing

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Handle returns, refunds, and customer service requests

2.2 Communication

  • Respond to your inquiries and support requests
  • Send important updates about orders
  • Provide customer service

2.3 Marketing (with consent)

  • Send promotional offers and new product updates
  • Newsletter subscriptions (you can unsubscribe anytime)

2.4 Business Operations

  • Improve website functionality and user experience
  • Analyze website traffic and customer behavior
  • Prevent fraud and enhance security
  • Comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with:

3.1 Service Providers

  • Payment Gateway (Razorpay) - for secure payment processing
  • Courier Partners - for order delivery
  • Technology Providers - for website hosting and maintenance

3.2 Legal Requirements We may disclose information when required by law or to:

  • Comply with legal processes
  • Protect our rights and property
  • Prevent fraud or security issues
  • Respond to government requests

4. Payment Security

4.1 Razorpay Integration

  • All payments are processed through Razorpay's secure PCI-DSS compliant gateway
  • We do not store your credit/debit card information or banking details
  • Payment data is encrypted using industry-standard SSL technology

4.2 Transaction Security

  • Your payment information is transmitted securely
  • We follow best practices for data security
  • Regular security audits are conducted

5. Cookies and Tracking Technologies

5.1 What Are Cookies? Cookies are small text files stored on your device to enhance your browsing experience.

5.2 How We Use Cookies

  • Remember your preferences and settings
  • Analyze website traffic and performance
  • Provide personalized content
  • Enable shopping cart functionality

5.3 Managing Cookies You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

6. Data Security

We implement appropriate technical and organizational measures to protect your information:

  • SSL encryption for data transmission
  • Secure servers and databases
  • Access controls and authentication
  • Regular security updates and monitoring

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights and Choices

You have the right to:

7.1 Access and Update

  • Access your personal information
  • Update or correct inaccurate data
  • Request a copy of your data

7.2 Opt-Out

  • Unsubscribe from marketing emails
  • Disable cookies through browser settings
  • Request deletion of your account

7.3 Data Deletion

  • Request deletion of your personal information (subject to legal requirements)
  • We may retain certain information for legal or business purposes

To exercise these rights, contact us at info@celebriqbysejalparikh.com

8. Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

After this period, your information will be securely deleted or anonymized.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any information.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

11. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date." Continued use of our website after changes constitutes acceptance of the updated policy.

12. Consent

By using our website, you consent to this Privacy Policy and agree to its terms.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information:

Contact Information:

Response Time: We aim to respond to all inquiries within 48-72 hours.